The plan
A visit is up to 90 minutes with two people. The plan is the same visit, four times a year, one for each season.
A single walk-through with a written list, for a house you have not seen in a while.
One visit each season, invoiced at each visit.
Three hours a visit, four visits a year, for a house with more to fix.
The price of a visit is agreed with you before it is booked. Parts are billed at what we paid. The plan is a set of scheduled visits, not insurance or a warranty. Cancel by text before the next visit is booked.
Plain terms
| Not included | Included | |
|---|---|---|
| Time | Not includedTime past the limit, unless you approve it first | IncludedUp to 90 minutes, or 3 hours on the plan with repairs |
| People | Not includedA crew for a bigger job | IncludedTwo of us, and the same two when we can |
| Parts | Not includedSpecial-order items, which we order and fit on a second visit | IncludedCommon parts billed at cost, with the receipt |
| Work | Not includedElectrical, plumbing, gas, roof and structural work | IncludedSmall repairs and safety changes that need no permit |
| Report | Not includedMedical advice or an occupational therapy assessment | IncludedA short written report with photos, with your parent's okay |
| Insurance | Not includedThe plan is not insurance, a warranty or a service contract | IncludedOur own general liability cover on every visit |
How billing works
You are invoiced when a visit is done, by email or a card over the phone. No contract.
Text us before the next visit is booked and the plan ends. You pay only for visits already made.
If your parent is away, or it is snowing, we move it to another week in the same season.
Questions
The plan is billed at each visit, not in advance, and you can stop at any time by texting us before the next visit is booked. See the plan page for what each visit includes.
No. It is a set of scheduled visits. It is not insurance, a warranty or a service contract, and it does not cover the cost of repairing anything beyond the time and parts of a visit.
A single visit is the minimum. It covers the drive, up to 90 minutes with two people and the written list. Materials are billed at what we paid for them.
We call and move it. A winter visit is mostly indoors, so we move it only for roads, not for weather alone.
Tell us about the house and we will suggest which fits.