For the adult child who lives far away
You can't be in Rochester every season. Nilda Escalera, a certified aging-in-place specialist, walks your parent's house each quarter, fixes what a handyman can fix on the spot, and writes you a short report.
The year in four visits
Winter ice, spring heaving, summer swelling, fall darkness. Each visit has its own list, so nothing waits a year.
Hall lights, entry traction, alarm batteries, indoor rails.
Dec-Feb
Porch and steps after the freeze, loose rails, window locks.
Mar-May
Bath bars re-anchored, sticking doors, cords and fans.
Jun-Aug
Rails and lights before the first snow, drafty doors.
Sep-Nov
At the door
A stranger at a parent's door is a fair worry. This is how a visit is run, every time.
Sabina calls your parent the day before to confirm the time.
Two of us come, the same two when we can, and we carry photo ID.
We take our shoes off or wear covers, and ask before we move anything.
Your parent says what to look at and what to leave alone.
Afterward, with your parent's okay, you get the report.
How it is billed
Nothing is paid ahead. Each visit is invoiced when it is done, and you can stop any time before the next one is booked.
A single walk-through with a written list, for a house you have not seen in a while.
One visit each season, invoiced at each visit.
Three hours a visit, four visits a year, for a house with more to fix.
The price of a visit is agreed with you before it is booked. Parts such as a grab bar or a light fixture are added at what we paid. The plan is a set of scheduled visits, not insurance or a warranty. Cancel by text before the next visit is booked.
A gift card for a parent
Choose one visit or a full year of four. We send the card to you or to your parent, then call your parent to find a day that suits them.
What we look at
Most falls start with something small: a loose rail, a dark hall, a door that sticks. We start there.
The four of us
A small firm, so your parent meets the same faces each season.
Owner and certified aging-in-place specialist
Leads every first visit, writes each report and answers the phone.
Lead handyman
Railings, steps and anything that needs a saw.
Handyman
Grab bars, door hardware and bathroom fittings.
Visit coordinator
Calls ahead, books each season and sends the report.
Sample comments
“I live in Denver and my dad is in Irondequoit. The report had a photo of the second rail they put on the cellar stairs. I could finally stop asking him on the phone.”
“They moved the bar in the shower to where my hand actually goes. Nilda asked me to show her how I step in before she picked the spot.”
“I gave my mother a year of visits for her birthday. She was cross for a day and now she keeps her own list for Nilda.”
Sample reviews.
Where we go
Every visit is in Monroe County, so the same two people can come back each season without a long drive.
We don't go past the Monroe County line: not Buffalo, Syracuse, the Finger Lakes or Wayne County. If a parent lives farther out, we will say so on the first call and, if we can, suggest someone near them.
Questions
We call the day before. Two of us come, walk the house with your parent and go through that season's list: stairs, rails, lighting, doors, the bathroom, rugs and cords. We fix what we can in the visit's time. Anything bigger goes on a short written list with your parent's say-so first.
Yes for the first visit, so they can show us what bothers them. After that, if your parent prefers, the two of you can agree in writing on a key arrangement. We never come without a call first.
The plan is billed at each visit, not in advance, and you can stop at any time by texting us before the next visit is booked. See the plan page for what each visit includes.
No. It is a set of scheduled visits. It is not insurance, a warranty or a service contract, and it does not cover the cost of repairing anything beyond the time and parts of a visit.
Only with your parent's okay. If they agree, you get a short written report after each visit, with photos of anything we changed or recommend changing.
Electrical wiring, plumbing and gas work, roof work, anything that needs a permit, and walls or structure. We name a licensed trade for those and can be there when they come.
Start here
A few lines is enough. We call you back the next business day, and we call your parent only after you and they have agreed.
